Two Months Behind?

So. My 120th payment was taken from my bank on July 23rd.

July 25th, I re-certified.

Wait a few weeks, no indication that anything took, but I had requested a forbearance, so whatever probably processing time.

August 22nd forbearance cancelled.

August 23rd, 121st payment withdrawn.

Ugh, ok, whatever. I re-certify again, without requesting forbearance, on the 27th.

I call both Mohela and US Dept of Ed. Both point fingers at each other. Mohela says they can't apply forbearance because Feds haven't updated payments in system. Feds say Mohela hasn't notified them of payments.

Anyone know how I can just get this to move forward?

I see both payments on Mohela's site. Last payment I see on PSLF is June.