Experience/insight with USA Elite Car Carrier

Looking for info

Need to ship my vehicles as part of a military move. Originally i was just going to ship my truck but later decided to not to sell my wife's car and add that to the shipment. I went through american auto transport as the broker and was connected with Ronnie at USA elite car carrier. I spoke with him and he sent me a quote for $1250 with $200 of that due up front as a deposit. Due to some unforseen circumstances my move got a bit delayed and once my plans were in order i called him and told him id like to have my truck as well as my wife's car shipped to our new location. He said i could use my original $200 deposit towards the new shipment and that he would get back to me once he found a driver. I checked this morning and saw that USA elite car carrier charged another $200. That seemed a bit strange since i never authorized that second charge and i was under the assumption that i wouldnt pay it until i received an updated quote. I tried calling a few times this morning with no answer so i called from my wife's phone and he picked up. I said that i didn't authorize that charge but he said that they went ahead and charged it as a deposit for the second vehicle and that he should be back to me with an update after a day or so. He doesnt answer texts either. This is beginning to feel a bit like a scam so before i call my bank and tell them that its an unauthorized charge, i wanted to see if anyone had any insight into this company. Ive never shipped a vehicle so i didnt realize how much of a crapshoot it is trying to find a decent company. The charge in my bank account is from US car transport in Dallas TX. Ronnie has a CA phone number and the address for USA elite car carrier is for a different business (when i go on google maps). Any insight would be great before i call my bank and report this as fraud. Thank you.

Posted Sep 1, 2026, 4:42 PM UTC

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