Mountain America CU

UNETHICAL PRACTICES. Worst bank I have ever used. Had them for a few years problems throughout. Decided to close all of my accounts. Went to the branch waited of course with employees sitting around. Canceled All accounts!! Asked the employee, is there anything else I need to do, his response was nope you won't ever hear from us again.....oh boy!! 5 days later I get an email that they didn't close bill pay, so a payment was made on my CLOSED ACCOUNT!!! Spent at least 5 hours on the phone with customer service for them to tell me, we have never had that happen before we're not sure what to do! How does a bank pay something on a closed account??? Now, a few weeks later they have reopened my accounts and want the money they screwed up and paid. Nobody has called to tell me this or apologize for what they have done. Worst part is the lack of accountability and lack of communication. DO NOT BANK WITH THEM IF YOU VALUE YOUR TIME OR MONEY.