Public transport reliablity

Hello,

I am a vistor spending few days in Toulouse. I have some appointments and some time for sightseeing.

I intended to use public transport around the city but yesterday had odd experiences.

I was riding a B metro in direction of university around 8:30 when suddenly the Train stopped in tunnel between Palais de Justice and St Michel Marcel Langer station. We remained stuck in the tunnel for around 10 minutes the the Train came to St Michel station and there was some message saying sth like “course terminee” and Everyone left the Train. I couldnt find anyone speaking english so I left the station too. As I was trying to figure out buses i noticed Tisséo employee and asked him for help and he said that metro is running again so i went back down but had to buy new ticket as my was declined.

Later around 14:30 I was travelling on Line A towards Arènes to continue by Tram 1 to my destination. At Esquirol station the Train stopped again and the announcement said sth like dix minutes which I believe meant 10 minutes. People mainly remained in the Train. After 10 minutes it Said dix minutes again so people started leaving. Ieft as well to take L4 bus to Palais de justice to transfer to tram as I could not risk additional delay.

At bus i pressed stop button when it was announced that Palais de justice is next station but the bus did not stop there although I was standing at the door and pressed stop button. I got out at next station and walked back to Palais do Justice to take tram but bought a new ticket as it was near 60 minutes since i validated first ticket so it would expire in the Middle of the ride and I couldnt explain in French What happened so not to have problems.

Was it a bad day Yesterday or metro failures are often that it is better to leave a large buffer space or use buses/taxi?