Anybody else poor experience with a Pop?

We've had it for less than 4 months:

  1. The red light is flashing too often, we service and fix it, and in the next day or two it's flashing again.
  2. The capsule eject mechanism no longer works.
  3. We are wasting a lot of capsules just getting it working.
  4. It is leaking brown sludge out of the machine when we pick it up (not the tray).

The Pop is Nespresso's cheapest machine, is it poor quality as well, or have we just got a machine that rolled off the production line on Friday afternoon?

Nespresso will replace it with a refurbished machine (found out afterwards Amazon would have replaced it with a new machine).

Must admit not happy with the manufacturing quality, and with Nespresso customer service, we were willing to upgrade to a better machine but not an option.

Posted Sep 2, 2026, 12:31 PM UTC

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