What’s the Biggest Problem With the Software You Use at Work?

I’m doing some research into how people use business software in their day-to-day work, and I’m curious about something:

What does your current software make unnecessarily difficult?

It could be anything—ERP, CRM, POS, accounting software, HR software, inventory systems, Excel-based workflows, or even a custom system your company built.

For example:

  • A feature that should exist but doesn't
  • Having to enter the same data multiple times
  • Poor reporting
  • Software that doesn't integrate with other tools
  • Too much manual work
  • A bad or confusing interface
  • Having to switch between multiple systems
  • Something you wish could be automated with AI

I'm trying to understand real problems people experience, rather than guessing what businesses need.

If you have 2 minutes, I'd really appreciate your input:

https://forms.gle/6d8nWQZwCECRUVSi6

You can also just comment below with the software you use and the biggest thing you dislike about it. I'm interested in hearing the experiences directly.

Thanks!

Posted Sep 2, 2026, 12:35 PM UTC

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