Community; 1st, Wizards; 2nd

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Posted on here asking the community how I should go about solving an issue with my first and only experience with Secret Lair.

And received another reply, like Wizards, that I simply don't know how to read to understand this shipping process.

Hilarious.

Placed my order on the 27th of the Superdrop for Stardew Valley. Checked out, and my order was order was validated by 9:30 of the drop. Received the expected estimated shipping date of August 4th.

Cool. The email plainly states to wait 3 weeks between the sent correspondence to then get tracking for the order.

Did that.

Even quickly, I had a reply from Wizards, like this community, shaming me for not being able to read these alleged "rules and criteria" for shipping.

However, through enough initiation with Wizards, guess what shows up? A tracking url. Funny, how I had to get progress reports on something I had already paid for and received shipping notice for. And yet, the shipping is a dead-link. The package was "details received for dispatch" on the 7TH OF AUGUST. Broken shipper information was only given on 1st of September.

Non-exist tracking information; both on the Secret Lair website and the email provided url. The Secret Lair website even gives a 404 error when clicked on for shipping.

It took me; emailing yet again, and having the audacity after some keyboard warrior regugitated Wizard's bs back to me to get ahold of what finally seemed like a real person. And you know what? Scalefast quickly realized that they package was truly determined as lost.

Community, or gargle Wizard's balls?

Either this should be about community banding together, or you truly believe them dropping the ball continually is some maschocists' dream; for those of you who seemingly like that.