Recovering my Account
I'm trying to recover my Supercell ID/Clash of Clans account after losing access to my old email (permanently deleted). The in-app support bot only offers scripted reply options with no way to explain my situation or provide additional proof of ownership. I still have full access to the phone number linked to the account. What do I do now?
I know my account's name, ID Tag, TH Level, and atleast the last clan that i've joined.
After filling out some sort of account verification ownership., The bot always replies:
"Unfortunately, we cannot proceed with your recovery as we were unable to verify that you are the original owner of this account. If you have any other questions, please do not hesitate to contact us again. We're always here to help!"
Supercell ID requires me to login using email, No option for using my number as another way of verification.
like come on...
Posted Sep 8, 2026, 11:37 AM UTC