r/hostels•
proteincookie26

HostelWorld booking cancelled - is this a scam?

Question

I booked a property a few days ago through Hostelworld and paid the deposit, but today I received an email from cloudbeds.com (which looks like a legit booking website?), saying that I need to verify my booking, asks for CC details so I closed the website straight away.

I then went to check my booking on the Hostelworld app, and somehow the booking is actually cancelled? It says "You cancelled this booking on 8 September 2026", but I definitely didn't do this.

I went and changed my Hostelworld password to be safe, but I'm wondering if this is a legit thing that some hostels do?

Posted Sep 8, 2026, 11:38 AM UTC

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