URGENT: Official Account Recovery OTP not delivering (Email stuck on backend bounce list). Has anyone fixed this?

Hey everyone, I need some technical advice from anyone who has dealt with Garena Support before. My main account (Indian Server, UID: 785430947, Level 73) was hacked and the login platform was changed.

I still have access to my registered recovery email, so I am trying to use the official in-game Account Recovery feature before the 7-day timer runs out. However, I am facing a massive technical glitch:

The Problem: My recovery email is stuck on Garena's backend suppression/bounce list because of a past accidental "unsubscribe."

The Result: The system triggers the OTP, but it never delivers to my inbox.

The Bot Loop: I have submitted 10 consecutive tickets on the Zendesk portal with my Google Play receipts to prove ownership, but the automated bots instantly close every single ticket within minutes. A human never reads them.

My Questions:

Has anyone successfully gotten a human agent to clear their email from the suppression list so OTPs can deliver?

Is there a specific ticket category on the Indian Support portal that forces a manual human review instead of auto-closing?

(Note: I am not looking for third-party hackers, please do not DM me offering recovery services. I only want official Garena routing advice).