Retaining online client tips.

What’s up guys? And gals.
I’ve been fully remote since early 2020 and I wanted to post a few tips for retaining online clients.

I generally have anywhere between 30-50 online clients a month.

I did open up a gym in Guatemala, I’m from the USA but travel full time but that’s more of a passion and less of an income source.

I think with online there is 1 thing that’s absolutely vital. You must CHECK IN regularly. Not just random “hey Chad checking in”

But actually reaching out to the person, commenting on their workouts. Seeing how their workouts are feeling. How is their nutrition? Any changes to schedule? How is their motivation? I generally send everybody a custom check in loom video on Mondays and Thursdays I sent a custom DM, my clients know I’m not replying instantly but m-f I will reply between 9am and 6pm.

I was kind of surprised to hear how many clients of mine over the years hired an online coach in the past just to hear nothing from them.

Most of my clients hang out with me for 12+ months and I truly believe a large part of that is because I check in with them regularly and make adjustments when needed.

How do you run your check ins remotely?

Remember this is coaching, not just a program.

Coach Derrick** **

IG: @derrick__steele