Incredible

Got my package now there a game being played by these amazon cost. service.The send me this after im missing a item in my package where they told me they could not check the system has to update and today i got this email

We're waiting on the ID we requested from you. Once you submit it, we'll be able to complete our review and proceed with your refund.

We'll send you another email with instructions on how to share your ID with Amazon. Once we receive your ID, please allow three business days for us to complete our review. Thanks for your patience. Incredible no one to help and they said wait 1 day to contact us and i get hit with this message,.. for fraudulent activity .. man this is it ,.. I cant share my ID because it wont accept my country ...