Whole Foods Assigning IOs After Due Time

After almost a 2-year hiatus from doing WF Instant Offers (and blocks in general), I picked it back up this weekend. I've only taken IOs, but in the past two days, a few of them have been offered more than 30 minutes past the time the deliveries were due.

Today, one customer told me he's been having problems getting deliveries in the past two weeks.

Question.

Do they ding people for being late in these instances?