Item arrived significantly damaged - vinted refusing it as a damage in transit case.
Item I bought arrived completely smashed, even though packaging was adequate (bubble wrap, paper shavings and a box). Vinted are saying it is a "not as described case" rather than damaged in transit and refusing to refund, instead suggesting I need to return the item at my own expense to get a refund. In the same sentence they admit the item arrived damaged but also say they won't address it as a damage in transit case.
What do I do?
Posted Sep 8, 2026, 5:05 PM UTC
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