How is this playable

https://preview.redd.it/8iwd8gptvboh1.png?width=1912&format=png&auto=webp&s=1175870689c68c353c4a1cf34e098dad5ad41ecc

The game has a 50/50 chance for me to straight up disconnect during a match (despite my connection having no drops) or straight up crash when loading. Bought the game and I'm just trying to play but I'm now at 6 hours penalty and I know for sure when I try again it's only going to get longer until I reach 3 day bans. Sadly having played for 4 hours makes the game non refundable