Who else didn’t get an email explaining what rule you specifically violated?

My account has been set to read only mode for 71 days. Since the suspension, I’ve never gotten an email stating what rule i supposedly violated, nor a response to any of my appeals. I only even found out I was suspended after logging into the app. The only time I get emails from X is when I log into the browser instead of the app to submit an appeal in which I get an email stating “Unrecognized device.” I didn’t have 2FA or a number attached to my account. I’ve seen others share this too but I just wanted to know if this is normal or a shared experience.