Just need to vent a little

Every single time I get this particular delivery driver, there’s always one or two packages that they fail to deliver with the rest of them. I even stepped out today while they were here seeing they dropped one package but not the other.

I politely asked if they could go check for the other package to which they replied “there are no other packages to this name or address today”. So I showed them the delivery map with BOTH packages being shown on the truck they were in right outside my house and they shrugged their shoulders and said “idk what to tell you. It’s not on my truck.”

I called and spoke with an agent who assured me the package was, in fact, on the truck and asked if they could please make a note to ensure delivery happened today. They said ok, they would.

Now this damn driver has been all over the map and PASSED MY HOUSE TWO MORE TIMES, and still, no package. Now they’re moving further and further away so I’m probably going to get rescheduled for tomorrow. Again.

Can these drivers see which packages they’ve failed to deliver?