2024 Tiguan Radio Module

After 7 days since dropping off my vehicle at the VW dealership to run a diagnostic test i was told that the radio modules are on back order with no release date at this time. WTH!! My vehicle had this issue since I bought it and the screen was replaced 1st quarter of 2026, now the same issue again? Has anyone experienced issues with your screens? Smh

Don’t even get me started on 7 days (5 business days total since holiday and Sunday) to run a simple diagnostic! At least it still covered under warranty but who knows when the work will be performed

I’ve bought 4 Tiguans since 2020 from VW and i feel these will be my last purchases. I was looking into getting a Jetta for my daughter i don’t think so now.

“OK, so it appears there is an internal electrical failure in the radio module. Unfortunately, the radio modules are on back order with no release date at this time. Therefore, you can pick up your vehicle at your leisure, and we will get back to you once we receive the needed parts. We're here until 17:30 today for pickups. Thank you, and have a blessed day.”