r/ChatGPT•
kkma5159

Problem with billing

Educational Purpose Only

Hi. I need some help unravelling my account as I need to cancel a subscription but also back up my data. I started off with ChatGPT Plus which I'm paying £20 for. However I also have a Business Workspace which I am being billed £43.20 for. My original chats from Plus were moved to Business and I continued to use this account, but really don't need to be using it.

A) Can I transfer my chats from my business account to my plus account so that they are backed up and I can continue them if I need to?

B) I can't find my billing details for the business account on the site to cancel, only the Plus account details. My bank statement is showing me being billed for both.

Thanks

Posted Sep 11, 2026, 3:24 PM UTC

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