I sometimes give vague help on tickets from internal employees

I work as IT support for a large company. Only tickets for internal issues.

Maybe I am wrong for this, but I sometimes give vague support on SOME tickets I get.

I do this because I think SOME people are just lazy at their job. They see a problem that they can't solve and assume it's an IT issue. They submit a ticket and just want me to spoon feed them an issue that's just masked as an IT issue. I'm kind of being an asshole but I only give them bits of hints for them to think themselves and figure it out on their own. They get frustrated bc it's not easy but if they just fucking put "pencils to paper" and try to use their brain for full 5 to 10 mins, they can figure it out. They just don't want to. I already know the answer but I'm not here to do their work because it's a difficult problem. I feel like the moment something gets remotely complex, some people just don't want to get in the weeds (basically lazy). They only want easy tasks then complain work is so hard and stressful. Use your brain damn it. Thanks..