Xbox Store says I already own Control Resonant after cancelling purchase

Question

Hey everyone,

I purchased Control Resonant from the Xbox Store, but I accidentally used the wrong card for the purchase, so I cancelled and refund was a success.

Now I’m trying to purchase the game again with the correct card, but the Xbox Store says “You already own this.” I can’t purchase it again.

It’s been 17 days since I cancelled the original purchase, and the game still shows as owned, even though I don’t actually have access to it.

Has anyone experienced this before? Is there a way to get the Xbox Store to remove the cancelled purchase from my account so I can buy the game again?

https://preview.redd.it/szylrjavt1ph1.png?width=1830&format=png&auto=webp&s=7b7afb55b96d1d41df17930308ab63cd238f5b66

Posted Sep 12, 2026, 8:21 AM UTC

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