CVS pharmacy self check out vague question

I’d like to start off by saying I’ve been working in the pharmacy for a little more than a year now. For the first year I worked at pick up mostly with the old check out system where patients told me their names or use the barcodes and a month ago we received the new self check out system. Personally I like the new system for being faster, updated UI and user friendly. It definitely still needs work like allowing patients to add another patient after they press continue to pick up and sometimes I have to look a patient up again if there are multiple people pulled up and one of them needs an expedited.

But the point of this post is because one question the patients always ask me that I’m tired of explaining. After a long day of work telling people to walk up to the register, tap on the screen and enter their information. Once they enter their names and dob the first question haunted me too many times today. “Are you Person or a caregiver?” Answer: yes or no . I hate this question so much now because the patient always looks at me and ask “ what kind of question is this am I myself or a caregiver “.

But is this really such a question that seems so difficult that the patient needs to stop the pick up to make a comment about it. Sometimes they’ll say it as a joke but sometimes there serious about it. From my perspective I always tell them, “ if one of them applies press yes. To me its a logic table because it’s p V q - p is the name and q is caregiver most often it’s gonna be true. Obviously if cvs was looking for accuracy they would change the question or split it up but this question is such a non issue that today almost threw me over the edge. My other argument for why it’s not a vague question is better it doesn’t matter which one of the choices you choose. Both, either or neither can apply. End of rant :)

TLDR: Is the question “ Are you NAME or a caregiver “ Answers Yes / No “ a vague question.