Homey Pro (Early 2023) constantly drops Wi-Fi – requires daily power cycle to reconnect

Homey Pro

Over the past few weeks, my Homey Pro (Early 2023) has started dropping its Wi-Fi connection almost daily.

​Once it disconnects, it never recovers on its own. The only way to get it back online is to physically pull the power plug and reboot it.

​A few details about my setup:

​Using the original official power supply and cable that came in the box.

​The issue started happening recently without any major network hardware changes.

​Once rebooted, it connects fine and works normally until the next drop.

​I would really like to avoid having to pull the plug every single day. Before I open a formal ticket with Athom or buy the official Ethernet adapter:

​Has anyone experienced similar Wi-Fi instability recently?

​Are there specific router/Wi-Fi settings (e.g., band steering, DTIM, fixed IP/DHCP lease, specific 2.4/5 GHz band locks) known to cause or fix this on the 2023 model?

​Could the stock PSU be starting to degrade under load, or is this more likely a firmware/networking bug?

Any advice or troubleshooting tips would be greatly appreciated!

Posted Sep 12, 2026, 8:32 AM UTC

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