"Tornado 32" webOS Hub TV stuck on German region — YouTube/Netflix won't work in Ukraine, can't change 'Service Country
Hi everyone,
I bought a Tornado 32" HD Smart TV (powered by webOS Hub) — seems to be a budget brand sold mainly in Germany. I'm currently using it in Ukraine, and I'm running into an issue where apps like YouTube give me an error:
"This program or service is not currently available in your country. Please contact customer service."
I checked Settings → Location, and found:
Broadcasting Country: United Kingdom
Service Country: Germany
I tried looking for a way to change "Service Country" to Ukraine, but I'm not sure if that option even exists, or if it requires a factory reset.
Has anyone dealt with this on a webOS Hub TV (not full LG webOS)? Is there a way to properly change the service country, or is this locked at the firmware level for this specific TV model?
Any help would be appreciated — thanks!
Posted Sep 12, 2026, 8:37 AM UTC