Why is the passing and defending so garbage

Every time I play a match and I see a player open and I try passing the ball to the the open player this game makes me give the ball to the other team EVERY FUCKING TIME and when then when I facing something and they have possession of the ball MY DEFENDERS DONT DO JACK SHIT AND THEY JUST FUCKING STAND STILL ITS ACTUALLY RIDICULOUS I’ve lost games a the last minutes because of this crap it’s annoying and also my players hardly make a run when I press the controls to make the go on a run this game is a joke someone please explain this to me I planning to quit this game for good because I can’t deal with this shit