Uber Holding my earnings

I pick up a reservation that no one apparently wanted about 20 minutes before it was due. Had plenty of time to get there. On the way there I get notified that its a third party org ride. I get to the location and call the rider, they had the third party org change the pickup time, told me that they third party confirmed with her that it had a later pick-up time. She checks something while I'm talking and goes "Oh, you were the original driver".

So apparently all they did was order a new pickup and didn't cancel the original. I sat on the phone for 20ish minutes and get told oh, you waited long enough you can cancel the ride and get compensated. I'm like ok, cool. try to cancel the ride no option in the app without starting the ride. Start the ride, get options to cancel it. The app glitches and even though I had cancelled the ride I was still on the ride, cancel again this time it cancels.

I don't think anything of it, take a few more rides and notice I'm not getting my money. Yes, I know the Uber Pro Card is not the best way to get paid but I don't like fees and I don't want to wait a week to get paid. I check the app, it tells me that the reservation is "Waiting Review" to make sure that I'm getting the correct compensation and the other rides I completed haven't been paid out. App says that the transfer to my Uber Pro Card failed. Called back to support, they confirmed that the ride that I cancelled was the issue and that they couldn't do anything but escalated the issue with all my notes of what happened to a different department. I get told that they will send me a message in the app to let me know when its fixed but I have no hope that it will get fixed nor will I get told either. Guess its time to leave Uber behind, probably will get banned with excuse that I was being nefarious with that ride.