🔧 Security Camera Troubleshooting: Try This First

Camera stopped working?

Before replacing it, check these five things:

1️⃣ Is the camera receiving power?
2️⃣ Is the network connection working?
3️⃣ Can you access the camera through the app?
4️⃣ Is the camera recording?
5️⃣ Has anything changed since it last worked?

Sometimes the solution is something simple.

Having a camera problem?

Tell us the camera model and what's happening, and we'll try to help.