When Google cuts off access: Poland and the world. Before you use Gmail to sign in anywhere, read this and think 10 times

On 1 September 2026, Google disabled the Gmail account I had used since 2011, citing “spam” but identifying no message. I filed five appeals and received five identical automated refusals; the last arrived 89 minutes after I asked for 30 days of read-only access to move my logins. A recorded hotline call directed me to Google’s Warsaw office, while security at the office directed me back to the hotline.

I then spent two weeks documenting which Google entities actually deal with a Polish customer. Four Google companies touch one account, yet the Polish company—with PLN 2 billion in revenue and 2,348 employees—is party to none of it. A five-person company with PLN 105 million in capital and no website buys Google’s servers in Poland and is controlled through Dublin. The same arrangement appears in at least eleven countries; the evidence comes from public registers.

During the same period, a bank compared both sides’ evidence in a separate dispute with another AI provider and refunded 12 of 13 charges within eighteen days. Google still has not identified one message. A week ago, YouTube also removed the 15-year-old channel of a Catholic archdiocese in Poland, first citing “harmful content” and the next day “suspected hacking”. It remains offline.

The article examines Polish and EU cases in which courts actually forced Google to act—Tübingen, Paris and Ceneo in Warsaw—along with DSA and GDPR provisions and what disappears with an inbox. This is my own case and my own write-up; there is no product or paywall, and the sources are in footnotes.

Article: https://dossier.reasoner.pl/artykul/

Full dossier: https://dossier.reasoner.pl/

Disclosure: I used AI assistance to edit the wording of this post; the underlying case, documents and sources are mine.