RedMagic Astra 2 UK customers deserve answers

I ordered my Astra 2 256GB Silver on 8 September and have been waiting without updates. I understand pre-orders take time, but after spending over £600, it's frustrating not knowing what's going on.

Can RedMagic please give us some proper updates on production, stock and when our orders will actually be dispatched? Even just an email confirming what's happening would help. We're spending a lot of money and being left with no information is really frustrating.

At this point, I'm considering requesting a refund because of the lack of communication. I really don't want to do that, but this wait is becoming too long and it's not fair.