Battle.net Platinum not showing on Switch 2 — can I safely buy the Battle Pass on Battle.net?
I recently bought 1,000 Platinum through Battle.net for Diablo 4. The purchase went through successfully, and when I check my Battle.net account, it shows the 1,000 Platinum.
However, when I launch Diablo 4 on my Switch 2 using the same Battle.net account, my Platinum balance is still 0.
I've already contacted Blizzard Support and I'm waiting for their response.
My question is: has anyone else had this exact issue and then bought the Battle Pass directly through the Battle.net website?
I'm specifically interested in knowing whether the Battle Pass itself appeared and worked normally on Switch 2, even though the purchased Platinum wasn't showing there.
I want to buy the Deluxe Battle Pass, but I don't want to risk spending more money until I know for sure that a Battle.net purchase will carry over to Switch 2.
Any experiences would be appreciated!
Posted Sep 21, 2026, 6:19 PM UTC