Trust Bayo mouse

My wireless trust mouse, connected to the computer by a USB port has been working well for over a year now. I use it daily but two days ago it stopped connecting. When I plug it in to charge the light is red (low battery) every time, even if I just charged it for several hours. It shows up in my devices and it will get a green dot, but it does not say its connected. I have tried removing it, restarting my computer, turning the mouse on and off, and changing charging cables and USB ports. What can I do?