What should financial institutions ask an AI compliance vendor?

An impressive demonstration does not necessarily reveal how an AI system will behave inside a regulated workflow. Vendor due diligence should test the operating model behind the interface.|

Here are some important questions your team may want to ask:

• Which regulatory sources ground the system’s answers?

• How frequently are those sources updated?

• Can users verify citations directly?

• Is customer information used to train shared models?

• What prompts, outputs, approvals, and changes are logged?

• How does the system communicate uncertainty?

• Can permissions be aligned with employee roles?

• How is performance monitored after implementation?

• Which responsibilities remain with the financial institution?

AI may accelerate research and analysis, but accountability for compliance decisions does not transfer to the vendor.