Award search no longer showing mile costs or award flights when balance is low?

Question

Last week I could search for award flights on united.com even if I didn't have enough MileagePlus miles in my account. The search results would clearly show the miles required per route so I knew exactly how many points to transfer over.

Starting recently, when searching "Book with miles," I no longer see award flight listings or the miles required at all. Instead, it only gives me options for "Money + Miles."

I have plenty of transferable points ready to move over to United, but I don't want to transfer any more than necessary until I know the exact mileage cost for the flights I want.

Is anyone else experiencing this layout or glitch? Did United change how award availability displays for accounts low on miles (<75k), or is there a trick to force the regular award chart/matrix to appear?

Posted Sep 25, 2026, 10:59 PM UTC

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