AdSense Step 2 keeps getting rejected for different reasons — duplicate account I don't own
AdSense Step 2 keeps getting rejected for different reasons — duplicate account I don't own
Hi everyone, I’m having a frustrating issue with Step 2 of YouTube monetization (AdSense setup).
My application has been rejected multiple times, and each time the reason is different:
- First: Incorrect or incomplete information
- Second: AdSense policy issue
- Third & Fourth: Duplicate account, telling me to close an AdSense account linked to an email address that I don't own. And each time mentioned different email address which i never had
The important thing is that every time I made changes, I only changed my payment address. I did not change anything else in my AdSense/YouTube account.
Initially, I corrected my payment address because I realized it may have been incomplete. I then added the specific street, phone number, and landmark. After making these corrections, I was still rejected for a duplicate account.
The duplicate-account rejection is especially confusing because the email address Google mentions is not mine. I have never owned, created, or applied for another AdSense account using another email, phone number, or my personal details.
What is even stranger is that the rejection has mentioned different unknown email addresses at different times.
I have only ever tried to create/use one AdSense account.
Could my payment address somehow be associated with someone else's AdSense account? Has anyone experienced this before, and how did you get it resolved?
I don't want to keep changing my information and potentially make the situation worse. I just want Google/AdSense to properly verify my account and explain why these unknown accounts are being associated with my details.
Posted Sep 28, 2026, 4:41 AM UTC