Built an AI customer support system that remembers previous conversations

Hey everyone! I built Memory Support for a hackathon.

The idea was to explore what customer support could look like if an AI assistant could remember relevant information from previous conversations instead of treating every conversation as completely new.

The flow is:

Customer message → recall relevant memories → generate response → retain the new interaction.

I used Hindsight for the memory layer, along with a Node/Express backend and React/Vite frontend.

I'm still working on improving the experience and would love feedback on the architecture and the actual support workflow.

GitHub: https://github.com/ghanatheshravya-kj/memorysupport