Binance account under review for up to 60 days — Terms of Use violation. Need advice

Hi everyone,

I’m having an issue with my Binance account and I’m looking for advice from people who have experienced something similar.

Binance showed me “Verification Unsuccessful” and stated:

«“We are unable to offer you our services due to a Terms of Use violation.”»

However, I was not given a specific explanation of which Terms of Use I allegedly violated.

My account status later changed to “Under Review”, and Binance stated that the review could take up to 60 days. Some account functions are currently unavailable.

I also tried to appeal, but at one point the appeal option was unavailable.

I’m from Algeria and I would like to know if anyone has experienced the same situation, especially someone whose account was restricted because of an alleged Terms of Use violation without being given a specific reason.

For those who went through this:

• How long did your review actually take?
• Did Binance eventually restore your account?
• Were you asked for additional documents or information?
• Did contacting Binance Support/Live Chat help?
• Is there anything specific I should do while my account is under review?

I’m not posting any sensitive account information here. I just want to understand what I should expect and whether other users have successfully resolved a similar case.

Any genuine experience or advice would be greatly appreciated.