Big shout out to Red Wing customer service.

Had a pair of 1907s that that were a half size too big. When I bought them the salesman gave me the larger size I now believe for the sole purpose of selling me a superfeet insole as well for my high arches. Initially the boots felt great, however, the insoles quickly made the boots very painful to wear and when I removed them the boots were slightly too big. I tried selling them on eBay after holding onto them for nearly a year. I reached out to Red Wing, explained that I planned to sell mine at a loss to purchase the correct size, and asked for a discount code just to minimize the additional out of pocket expense. They asked about the age of the boots and where I bought them, for which I was honest, and they told me to ship the boots back (even though I didn’t have the original box) and they would send a new pair of boots in the correct size. I’ve now got a new pair of 1907s, this time in the correct size and with just the leather insoles, and I couldn’t be happier. I expect I’ll be a Red Wing customer for a long time now.