r/XboxSupport•
OogaElia

Fix the (0x80070422) error that appears when trying to log in.

:XboxPCApp: Xbox App

Here are the steps i did to fix the error.

  • Paste the following line of code into PowerShell with administrator

​

net localgroup Administrators XboxTest /add
  • if the powershell says "The command completed successfully." thats what we want.
  • this will create a new user on your computer.
  • now log out of the xbox and microsoft store apps.
  • if you press windows key + L. that will lock your computer
  • if the previous step didnt lock your computer, press windows key then click the power button and press the option "Lock".
  • once you "sign in" to the "xboxtest" user open microsoft store and xbox and log into those.
  • go back to your other user, and log into microsoft store and xbox there.
  • the error shouldnt appear anymore and you can safely delete the other user.
  • to delete the other user go to the settings app -> accounts -> other users. you should see a user name xboxtest, go ahead and remove it.
  • once removed everything should be back to normal.

Hope this helps!

Posted Sep 30, 2026, 3:43 AM UTC

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