r/VintedUS•
mangomachinations

Just learned Vinted makes the buyer pay return shipping for not as described items

Was very surprised to learn Vinted, unlike Depop or Poshmark, has the buyer pay for shipping a return, even when its seller error (in my case, item arrive damaged). I'm a newer user and have luckily had no issues and great deals so far, but latest item arrived heavily stained. Luckily it's only 0.99 to return it (same as what I paid to buy), but as shipping increases I'm assuming the return fee will increase too (which say, on a $5 item won't be worth it).

I'd assume the buyer protection fee would've covered the return service or the seller would pay for their error, so it's really interesting how different Vinted is from other platforms who cover the buyer. This definitely will make me a more cautious buyer and will probably return to Depop (esp with their .99 shipping for items under $10). Pros and cons to them all, but was def a surprise based on previous experience.

As fellow US people, I'm also surprised Vinted can have that policy based on FTC consumer protections, but I guess they're getting around it claiming they are not a commercial merchant just a facilitating platform. Bit shady

Posted Sep 30, 2026, 3:52 AM UTC

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