A couple times a day I hit the power button to look at the clock and the phone does nothing. It requires me to hold down the power button to shut it down and then again to restart it before it will work. Just did a factory reset last night to see if that would resolve the issue but no luck.
Any ideas?
Posted May 14, 2014, 8:17 PM UTC
I bet its one of your apps.
Happens a lot with poorly developed apps, which can include some of the big names/games.
I recommend that you write down all of your apps (read: all the apps you can't live without). Remove 3 apps, reboot, repeat until (a) the problem has gone away OR (b) you are down to stock apps [unlikely to happen].
If B, consider warranty/factory reset, then reinstall what you need. If A, reinstall 3 at a time, reboot, and continue. Likely one of the last apps to uninstall helped. Avoid that(those) app(s).
Hope this helps.
ok I'll uninstall my apps, dont really have many anyway. And I just did a reset last night.
Supposedly 4.4.3 should kinda fix this. It happens to me too sometimes, not constantly, I mean, like a month ago it happened daily, now i've been running for a few weeks with no problems, so I guess it may be an app that updated, I don't know
I literally had no problems until the 4.4.2 "upgrade". Since then I've had the same problems as some others here. Completely stock. (T-Mobile). I've never seen a chance to go to 4.4.3?? How can I get it?
Wait a few weeks, it should be rolling out soon. I had my N4 just a few days before kitkat, so i don't remember much about 4.2.2 or 4.3, but it may be related to 4.4
Hey I have the same problem but it happens every 2-3 days. My friend has one that does the same thing. I haven't been able to find an answer either. Edit: I don't have any custom rom's but the phone is "unlocked". I barely run any apps and those that I do are all major ones. My friends phone is as close to stock as you can get... she's got about three apps on there.
The same thing happens to me, but only 1-2 times/month. I'm completely stock, nothing but OTA updates since purchase. I've just uninstalled unnecessary apps, and I'll see what happens (but it could take ages).
I'm using Bootlog Uptime to keep track of reboots, and gaps in Battery Monitor Widget's history tab tell me how long the phone was dead before me rebooting it.
Are you under warranty? Mine did the same thing, though at unpredictable intervals. Sometimes it'd do it 1-2 times a day, then be ok for a week. 0 Response unless I held down power long enough to reboot.
I ended up calling support and they said to run it in safe mode to see if it'll happen again. Kinda sucks because it was so random. Safe mode is effectively dumb phone mode.
Lucky for me, it happened later that day, and Google issued an RMA. I was just under the 1yr mark. My phone has not had that issue since it's been about 4 months now).
Yeah I'm like 3 months out of warranty unfortunately
Since no one had mentioned this yet I'll fill in some gaps. This is commonly known as the "sleep of death". This term will help you in your studies on the Google. You won't find much however, because no one has really found the root cause to the problem. Its a common occurrence in N4 owners, regardless of that apps you have, seemingly. The only thing I could maybe attribute for the problem is high memory usage. Clear your recent apps before sleeping your phone. And leave daydream on while you charge if you rely on an alarm.
Cool thanks for the info
I have a friend who bought a BRAND NEW Nexus 4 (not recently) and restored her apps from Google automatically. As the apps installed she discovered that her brand new phone was having random reboots and choppy behavior.
She factory reset (and then auto-restored her apps again). Same thing.
She RMA'd, unconvinced that it could be entirely app-based... then her second device after registration (and auto-restored apps) had the exact same problems! She finally agreed to remove all but the essential apps BEFORE factory reset (and auto-restore barebones apps) and test for a week. No problems. In the end, she didn't find out which app(s) caused the behavior but she has never had a serious issue since.
Hope this helps!
Edit: add emphasis
Are there any apps that record everything happening on the phone at a system level so I can see what happens just before rebooting?
Custom kernel?
Are you asking if I'm on a custom kernel or if a custom kernel will fix it?
I'm on factory kernel 3.4.0-perf-g2cae413
I'm sure he's asking if you're using one. I've never had much luck with customer kernels.
I saw afterwards you posted that you did a factory reset.
Although chances are slim, you could try switching from stock to a custom kernel. There could be some bizarro issue that was fixed in a more recent Linux release, or something from CAF. I can recommend MiRaGe kernel or ak kernel, two excellent up-to-date Nexus 4 custom kernels.
This usually happens when your phone can't come back from a deep sleep.
Everything stock? Are you under clocking or undervolting?
100% stock
I'm 100% stock and not rooted or unlocked and this seems to be happening more frequently, like 2-3 times in the past week whereas it only happened maybe one every couple of months. Just wanted to let you know you're not the only one who's starting to get these more frequently.
Yeah really sucks when I use my phone as an alarm and it fails to go off on a Monday morning.
already replied, but this is why I had to get a backup alarm. And there seem to be no good quiet alarms.. everything is so damn loud.
This helps to avoid the problem when your are charging. https://play.google.com/store/apps/details?id=com.sash.sodeliminator
My wife and I still have problems when it isn't charging. At least your alarm will still work if you charge it over night.