Bug on startup. Keeps looping through reload screen after initial briefing.

And when it does load beyond that screen, my character is just floating in the air, running back and forth over the water.

I downloaded the game on steam and the same bug happened, so I looked it up and it seems that steam wasn't updating the client properly to fix major known bugs, of which I assumed this was one. So I uninstalled it and downloaded the Firefall Client directly from their website and low and behold I'm getting the same bug.

I checked through the search here and I can't find any suggested fixes for it. My internet speed is also fine, so it's an issue on the games end and not a problem with my internet or my PC.

I've tried running as administrator, I've made sure the game and launcher are allowed access through my firewall, I've tried creating and logging in through a different account and I've made sure all of my video drivers are updated. I've also tried this complicated ass 8 step fix. Nothing works.

Anybody know how to fix this?