Source
r/oculus•
ddevil63

Comment made by Cyber on over the weekend about shipping

I didn't see this posted and just noticed it today. Here's a comment from cyber about shipping that was made on Saturday.

I don't have a specific update, but I can check this week and see if there is something to share.

Just keep in mind that we will be shipping regularly. In the past few weeks we have shipped several batches, sometimes multiple batches on the same day (for different regions). You guys won't be waiting a month for another shipment.

Posted Aug 4, 2014, 7:28 PM UTC

2436
Axulus•

My concern at this point is that they still have not finished shipping orders made on the first day. It would be nice to have some idea how many they expect to ship per week on average.

My April 11th order was originally expected to ship in July - now it is appearing that even August will be doubtful at the current pace.

22
AWetAndFloppyNoodleThe Halved Mountain developer•

Most orders were placed the first day no? Once that hurdle is done it should go pretty fast.

6
Mojenator•

The problem is that, at least in the US, they don't appear to have shipped anything since the initial burst. It's been more than 10 days with no new shipments and no word. I think it's reasonable to wonder what's going on.

7
AWetAndFloppyNoodleThe Halved Mountain developer•

Aw man that sucks. Might be the distribution centre thing. But I got to admit this is frustrating. The company I work for ordered one and we're expecting it early August per the shipping email, but we ordered early June so I'm sceptical. The least they could do is to inform us. We have project plans and deadlines to meet after all. Since they haven't informed us I fully expect them to keep their promise. We're located in Denmark Btw.

4
Ericshelpdesk•

Based on what was being said by Oculus, 13,000 orders were placed in the first 36 hours and as of June another 32,000 orders were placed for a total of 45,000. By definition, most of orders placed were done well after the first day, but the first day was huge.

1
JMaboard•

So they haven't even finished the 13,000 orders and it's been almost 3 weeks and they've got another 32,000 to go?

I ordered mine in May and don't expect to get it until December and at this rate I'm better off canceling.

1
AWetAndFloppyNoodleThe Halved Mountain developer•

Thank you for clarifying.

1
godnorazi•

if you check the dk2 tracker it basically shows that around 5000 orders were in the first couple of hours and then another 5000 the rest of the day... then the days after that only have a couple hundred orders. so it will take ahile for the first day orders to go through but then they should be shipping a weeks worth of orders at a time

1
ThisPlaceisHell•

I just want to know what the story is with the current estimate on the order page. September 2014, if I order today, seems like a far reach from reality when we haven't even gotten through the first day of pre-orders and still have some 30,000 to go through.

13
slugsnot•

seems possible they found concerning problems with the units they were putting out.

2
JMaboard•

Seems possible, but they haven't updated anyone about it so I highly doubt they've ironed it out.

2
bubuthing•

I'm seeing people talking about an estimated shipping date. I don't see that on my order status page? Is it mentioned elsewhere? FYI I ordered on day one.

3
ddevil63OP•

I believe they may be referring to the estimated shipping date of new orders.

From the order page

New orders are expected to begin shipping in September 2014.

3
tool1349•

I'm 723 PDT on the first day ,USA east coast.. Just hoping I'm in the next batch to ship out. I keep having dreams that i get it, sad I know.

2
fuzzybananaspaceship•

Not sad at all. I had a LOT of dreams before getting dk1 lol. My brain imagining what the experience was going to be like. Now some of my dreams are like that movie existenz, where I actually wonder if I have my dk on! Makes lucid dreaming a lot easier too!

1
ddevil63OP•

6:54 here. Hoping I get it in the next couple weeks because I'll be on vacation for a whole week after that.

1
with_us_funny_clouds•

Such a bummer waking up, right? I'm in the same boat, 1:43pm PDT first day.

1
Ericshelpdesk•

If you were around for DK1 shipping, none of this should be the least bit surprising. When I ordered Launch+12 days I knew July was unlikely and August was probably never going to happen either. Any extreme ramp up in production to get August order out would have had to have happened 3 weeks ago when they put the boxes on the boat to the US.

They know how many are on the boats. If Cyber wanted he could go look it up and tell the community how many are arriving and where for most of August by now since they're already underway from China. Instead we get vague answers.

I find it funny that they don't move the shipping date for new orders until LONG after they could have figured out that the date was going to slip. How many people think that any orders placed now are actually going to ship in September when they've still got 35,000+ to ship in August?

2
burstrom•

I still haven't heard anything about my order (ordered 20/3 around 04:20 PDT). But I'ts actually okay since I have some tests/finals in 2 weeks, so it would be pretty heartbreaking if I had my DK2 but not being able to use it :)

1
godnorazi•

hell i ordered 19/3 afternoon and dont have any update yet

3
burstrom•

I got information that it is processing now! :D I guess your oculus is on it's way also then?

1
fuzzybananaspaceship•

Despite what the minority of impatient folk are saying, there are people receiving their kits on an almost regular basis. The DK2 thread on neogaf had several people just today reporting receiving theirs, including Durante (of Dark Souls PC resolution mod fame). Also folk at the developer forums from various regions such as Australia are receiving theirs. Granted they're still processing the first several hours of orders on the 19th, the fact remains there is a mostly consistent flow of people receiving theirs, just not in huge numbers reported.

0†
ThisPlaceisHell•

there are people receiving their kits on an almost regular basis. The DK2 thread on neogaf had several people just today reporting receiving theirs

That doesn't mean Oculus is still actively shipping. It could just mean a DK2 was held up in the shipping process far out of reach of their hands, and just took a week to get after the initial batches went out.

8
fuzzybananaspaceship•

I'll concede that, heck I'd like an update on a "new" batch myself, or at least for them to get done with the first day since I'm a second day order. I do think a general shipping update is in order due to them seemingly being far outside of their initial projections, yet coming from my experiences with dk1 kickstarter shipping updates, which they typically did dole out in 1-2 week intervals, I'm not as frenzied as some of the others around here. Some perspective and patience is needed.

3
no6969el•

They wont update because then it just becomes more and more apparent that they are not sending out the orders on the 19th in order. If they still are on the 19th orders then honestly they should already be into late evening orders if they were going in order but mine being in the first 18 mins and still not being sent out says something.

9
fuzzybananaspaceship•

Damn first 18 mins?! What region are you in? Yeah it seems like the distribution order is a lot more random this go around compared to dk1.

5
VickerC•

I agree. But perspective and patience is gained by information. If you are told that you will receive something at august 10, well, then you wait till august 10, no problem. If you are told that you will receive something in July which doesn't happen and you are not informed why and how, its much harder to keep perspective and be patient. Its not solely about the 5 days delay since July, its about the anticipation that has been created since July 1st. We start shipping in July, who then thinks of the 31st? Everyone hopes the first week --> anticipation...

1
no6969el•

Hey just wanted to update since I was complaining before. I just went into processing @4pm est 8/5/14!!, no email I just was checking multiple times today lol.

1
no6969el•

Yea 8:38am PDT order here and still nothing updated besides them already taking my mula. I really hope it just shows up.

EDIT: Just went processing @4pm est 8/5/14!!

6
apexnationz•

I took a week Holiday to have time to check the dk2 out. Got myself a Thrustmaster t500rs and a Saitek x55, of course a xbox 360 pad and just for the imersion an usb fan, don´t let me even start about the games i just bought for dk2... and it looks like i´m going to spend this week playing all games without dk2 :(

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