Source
r/Planetside•
Shellly

System crashes shortly after I load into Tutorial (brand new pc: specs included)

Hello r/Planetside,

I've just built my first PC and decided to give this game a whirl. I tried it awhile back and couldn't play on the old laptop. Anyways, I've got the game installed and shortly after loading into the tutorial my system will just reset. I've tried about 5 times now and without fail the same thing occurs. Most video settings are high or ultra.

Here are my specs:

i7 4790k

Geforce GTX 970

8gb Corsair Vengeance RAM

Corsair CX600M psu

I checked the temp quick once it loaded and it was running at about 38C which seems completely fine. I've read it may be the graphics card drivers and/or the amount of power it's getting? Can anyone help me out? I'm really bummed that I can't get this to work and I'm not sure what to do. Thanks!

Posted Jan 13, 2015, 3:24 AM UTC

317
[deleted]•

Have you ran Memtest?

Could be attempting to load into a corrupted chunk of ram.

Also does this happen with other games?

Trying establish a pattern.

1
ShelllyOP•

I'm not sure what Memtest is.

I've played lots of LoL games on the new PC without issue. I've also download Ghost Recon Phantoms and it seems to run just fine. I feel like with the specs I have there should be no issues running this game.

1
CrewmemberV2Cobalt•

Lol or Ghost recon arrent really heavy games. Dont you have BF4 or something to try it out?

1
ShelllyOP•

No I don't and I've already played a lot of BF4 on PS4 so there's no reason for me to purchase it again.

1
CrewmemberV2Cobalt•

So you have no heavier games than this to test it out with?

You should try getting HW monitor and leave it running next to PS2 in windowed mode. Then look at the core temperatures and the GPU temp while you load into the tutorial. Post the results here.

And verify your game cache if you are using steam.

It could also be a failing PSU, but thats for later concern.

1
PoshDiggoryEmerald•

ugh, i have fears of this stuff happening to me after its happened twice, good luck

1
Aniqiewan[YAAR]•

Check that your Graphics card isn't overheating - one of my old cards used to overheat until I manually set the fan speed using the manufacturer software. Double-check all your internals are properly seated and in place.

LoL isn't a good way to test a pc because it's so robust/well-optimised it will basically run solidly on anything. As other posters have suggested you should try something that will really strain your pc and help you figure out what the problem is by replicating it. Your best bet is checking out high-spec game demos on Steam.

Memtest & HWmonitor; Google is your friend in this instance ;p They will help you monitor what happens to your temperatures and memory loads while you play up until the crash.

edit: spelings

1
ShelllyOP•

Just downloaded HWmonitor now. Gonna see what is says when I run the tutorial. Is PS a fairly heavy game? I feel like with my specs I should have no trouble running it.

1
Aniqiewan[YAAR]•

PS is definitely a heavy game, but agreed with your spec you should be able to run it decently - well, once you figured out the crashing :)

Just a process of elimination yo.

1