Source
r/neopets•
chelsesque

Question about side accounts & email addresses

Hi everyone!

So I've tried looking this up on Neo itself, JN, and through Google, but I can't seem to find much that can help me. So, I have the max amount of accounts you can have (1 main, 4 sides), but I realized today that two of the accounts are attached to different email addresses than my main. I went to go switch my emails on one of the sides, and I got a notifcation that popped up saying I already have my email address attached to five accounts.

The only accounts I am aware of that are attached to this email address are my main and two of my sides. I was going to send a ticket in to try and get it figured out, but I'm worried they might freeze me because I apparently have my email attached to other accounts and they might think I'm trying to cheat the system.

So I guess my question is, should I worry about it at this point? Or should I submit a ticket?

Sorry for such a long blurb - I'm really just worried about getting my account frozen.

Posted Mar 18, 2015, 10:19 PM UTC

17
bluephridiculer•

I've been having a hard time changing my emails on any of my accounts (it won't let me & I got a new e-mail), so for now my main and sides have different emails. I don't think it's actually required that they all have the same e-mail, but they just prefer it.

Maybe someone used your email to make an account (but then obviously couldn't activate it?) or something? If you have a different e-mail, I would consider just trying to change all 5 of your accounts to that other email.

2
chelsesqueOPchelsealove15•

Yeah...one of the emails I don't remember the password for anymore. I think I'll just change that side to the other side's email. That way there are only two emails associated with it. So irritating.

1
-cupcakechai7705•

It's not the end of the world, but it's just ideal that they're all under the same e-mail. If you would really like to fix it, don't feel afraid to send a ticket. I personally would - it's just fishy to me if I know that I don't actually have that many accounts under my e-mail. And if you explain yourself they won't just freeze you.

I know they have a shitty reputation for being overly-strict when someone else reports you... But if you're the one directly contacting them, especially about an honest concern, they are quite forgiving!

Good luck :D

1
chelsesqueOPchelsealove15•

Yeah, I kinda figured. I don't remember creating any other accounts under that email, so I'm a bit lost. It's just weird because it's my full name as my email address, so I'm a little freaked out if someone else is using it. I don't remember getting any activation emails either.

I'll think about it....at this point it's not the end of the world, I just thought it was weird.

1
khaleesibitchbornrejecteddounut•

I think there is an option to send an email to your account to see what usernames are attached to it. Along with the passwords that go with it. Whether or not that works right now....

1
chelsesqueOPchelsealove15•

I thought there was too! But I can't find the option anymore. I think I did it once before on a different email account. Hmm, I'll have to investigate.

Also, your reddit UN is fantastic hahaha

1
khaleesibitchbornrejecteddounut•

I found it!

logout of neopets.

And then, click log in. Put in something random in the username & password. It'll take you to the "bad password" page and then there's the option of "forgotten your username?" where you can put in your email.

And, thanks! ;D

1
chelsesqueOPchelsealove15•

Ahhh yay, you're the best! Thank you!

1