Source
r/BF_Hardline•
Infemeth

Premium Issue (Anyone else having this issue?)

I was wondering if anyone else is having this issue. I purchased Premium on launch day (March 17) for my PS4 deluxe digital copy of the game. I downloaded the 1.1 MB Premium file (which, oddly, has the Battlefield 4 logo instead of the Hardline logo) and shows that I have Premium in-game. However, my Premium status has yet to show up on my Battlelog (as of April 8). I have already talked to EA support (with no resolution) and submitted forum posts that have gone looked over. Does anyone know if this is a common issue? Or am I in the lower percentage?

Troubleshooting Steps Taken:

  • Logged out and back into Battlelog.
  • Downloaded the 1.1 MB Premium file from the PS Store. Restarted game. No success.
  • Deleted all Hardline game files and redownoaded Hardline Deluxe Edition (Digital Version) and all add-ons; including Premium 1.1 MB file. No success.
  • Logged into friends PS4 via disc version of Hardline, downloaded Premium 1.1 MB file. No success.
  • Contacted EA Support. No resolution.

Posted Apr 8, 2015, 3:29 PM UTC · edited

410
AHarmlessFly•

It took mine a while to show up on battlelog, but it was only about 5 days. So I'm not sure.

1
InfemethOPInfemeth•

Crap. It's been over 3 weeks for me. Nothing.

1
SpoopySpecter•

Have you tried the standard ps4 answer of restoring licences? It's the solution they give to all problems if you all Sony.

1
InfemethOPInfemeth•

Yep. Done that many times.

1
ICeeZeeIUgetBeat•

Does it say you're Premium in game on the menu?

1
InfemethOPInfemeth•

Yes, in-game it says Premium. However, on Battlelog.com it hasn't showed up.

1
fjordstorm•

If you are getting the Premium benefits (battlepacks, etc) then what does it matter what Battlelog displays?

1
InfemethOPInfemeth•

When Battlelog.com doesn't recognize you as Premium, you cannot use Premium features such as: 40 layers for your emblem, premium battlelog avatars, and saving match reports. The only thing that's bugging me is the emblem customization.

1
Chippy569•

unless i'm also missing something, i don't think there is a display for premium on battlelog

1
InfemethOPInfemeth•

Your profile will display "Battlefield Hardline Premium" at the top of the page and also on your character selection page. Here's a picture of what I'm talking about (my friend - left, me - right).

2