Source
r/tmobile•
drplump

How to pack phone for shipping?

Question

I used the online system to upgrade my phone via JUMP to S6. I am wondering about the best way to pack my old phone to send it back. Should I find the original box and use that? The information packet says it must be shipped using same envelop but doesn't mention with or without box. I asked at the T-Mobile store and they told me to put it in bubble wrap without a box and gave me an extra bubble wrap sleeve.

Posted Apr 12, 2015, 8:04 PM UTC

05
ltmikepowellTruly Unlimited•

I shipped my note 4 in the original box with the battery remove, and I used regular bubble wrap mailer from USPS and it's work just fine (2.19$). Remember to pay for tracking!!!!! And I got credit back the EIP fully so yeah.

4
Extropian•

How did you pay for tracking? It comes with a prepaid label.

3
ltmikepowellTruly Unlimited•

Mine didn't cause apparently they forgot to includes the return bag in the shipping bag of my s6.. There fore I have to pay for it

2
drmacinyashaTruly Unlimited•

I shipped back my Nexus 6 32 GB using the original box (everything else removed, kept the turbo charger, USB cable, manuals, SIM tray tool, etc.).

Put that box in a small UPS box with some air cushion bubble things around it to protect it, snapped a pic of the sealed box with the tracking number on it, and shipped it out.

Ain't no way I was putting the naked phone into the bubble mailer like they tell you to.

3
decaturbob•

be sure to keep copy of tracking number...TMO is notorious for "losing phones"

2