r/oculus•
nomoch

Black screen with sdk 5.0.1 on windows 7.

I'm on an hp elitebook 2740p with intel graphics and I can't get the direct mode to run on the demo. It crashed and throws out the following:

Exception Info Exception report file: C:\Users\hacker\AppData\Roaming\Oculus\Configuration Utility\Exception Report (2015-04-15 07.33.36).txt Exception minidump file: C:\Users\hacker\AppData\Roaming\Oculus\Configuration Utility\Exception Minidump (2015-04-15 07.33.36).mdmp Time (GMT): 2015/04/15 07:33:36 Time (local): 2015/04/15 17:33:36 Thread name: (not available) Thread handle: 0x000002b4 Thread sys id: 5024 (0x13a0) Exception instruction address: 0x00abdf91 (see callstack below) Exception description: ACCESS_VIOLATION reading address 0x00000000

App Info Process path: C:\Program Files (x86)\Oculus\Tools\OculusConfigUtil.exe App format: 32 bit App version: 5.0.1.0

System Info OS name: Windows 7, version: 6.1 build 7601, 64 bit, platform id: 2, service pack: Service Pack 1 Debugger present: no Processor count: 4 Processor type: x86-64 Processor level: 6 Processor revision: 9477 Memory load: 50% Total physical memory: 3887 MiB Available physical memory: 1907 MiB Total page file memory: 7772 MiB Available page file memory: 5354 MiB Total virtual memory: 2047 MiB Free virtual memory: 1857 MiB Display Device 0 name: \.\DISPLAY1, context: Intel(R) HD Graphics, primary: yes, mirroring: no Display Device 1 name: \.\DISPLAY2, context: Intel(R) HD Graphics, primary: no, mirroring: no Display Device 2 name: \.\DISPLAYV1, context: RDPDD Chained DD, primary: no, mirroring: yes Display Device 3 name: \.\DISPLAYV2, context: RDP Encoder Mirror Driver, primary: no, mirroring: yes Display Device 4 name: \.\DISPLAYV3, context: RDP Reflector Display Driver, primary: no, mirroring: yes

Display adapter list Info for display adapter 0 Display Adapter Name: Intel(R) HD Graphics Display Adapter RAM: 1 GiB Display Adapter DeviceID: VideoController1 Display Adapter DriverVersion: 8.15.10.2559 Display Adapter DriverDate (US format): 10/21/2011 Display Adapter VideoProcessor Intel(R) HD Graphics (Core i5) Display Adapter VideoModeDescription: 1280 x 800 x 4294967296 colors

Thread list Thread handle: 0x00000338, id: 5024 (0x13a0), stack base: 0x00350000, stack limit: 0x00313000, stack current: 0x0031de58, base priority: 8, delta priority: 0, exception thread 7 OculusConfigUtil.exe 0x00abdf91 +-1 8 OculusConfigUtil.exe 0x00abdd77 +-1 9 OculusConfigUtil.exe 0x00ab2d67 +-1 10 OculusConfigUtil.exe 0x00aa6c8f +-1 11 OculusConfigUtil.exe 0x00aa8672 +-1

Thread handle: 0x00000338, id: 1208 (0x4b8), stack base: 0x034c0000, stack limit: 0x034a0000, stack current: 0x00000000, base priority: 8, delta priority: 0 0 ntdll.dll 0x7725f891 ZwWaitForSingleObject+21 1 mswsock.dll 0x739c6d40 +-1 2 WS2_32.dll 0x76e06a28 select+159 3 OculusConfigUtil.exe 0x00a6dc38 +-1 4 OculusConfigUtil.exe 0x00a43221 +-1 5 OculusConfigUtil.exe 0x012fd650 z_zlibVersion+2578544 6 OculusConfigUtil.exe 0x012fd797 z_zlibVersion+2578871 7 kernel32.dll 0x75ee337a BaseThreadInitThunk+18 8 ntdll.dll 0x77278fe2 RtlInitializeExceptionChain+99 9 ntdll.dll 0x77278fb5 RtlInitializeExceptionChain+54

Thread handle: 0x00000338, id: 4368 (0x1110), stack base: 0x03ce0000, stack limit: 0x03cde000, stack current: 0x00000000, base priority: 9, delta priority: 0 0 ntdll.dll 0x7725f919 NtRemoveIoCompletion+21 1 kernel32.dll 0x75ee337a BaseThreadInitThunk+18 2 ntdll.dll 0x77278fe2 RtlInitializeExceptionChain+99 3 ntdll.dll 0x77278fb5 RtlInitializeExceptionChain+54

Thread handle: 0x00000338, id: 4192 (0x1060), stack base: 0x03b40000, stack limit: 0x03b3f000, stack current: 0x00000000, base priority: 8, delta priority: 0 0 ntdll.dll 0x7726011d NtWaitForMultipleObjects+21 1 kernel32.dll 0x75ee337a BaseThreadInitThunk+18 2 ntdll.dll 0x77278fe2 RtlInitializeExceptionChain+99 3 ntdll.dll 0x77278fb5 RtlInitializeExceptionChain+54

Thread handle: 0x00000338, id: 4284 (0x10bc), stack base: 0x03e80000, stack limit: 0x03e7e000, stack current: 0x00000000, base priority: 8, delta priority: 0 0 ntdll.dll 0x77261f06 ZwWaitForWorkViaWorkerFactory+18 1 kernel32.dll 0x75ee337a BaseThreadInitThunk+18 2 ntdll.dll 0x77278fe2 RtlInitializeExceptionChain+99 3 ntdll.dll 0x77278fb5 RtlInitializeExceptionChain+54

Thread handle: 0x00000338, id: 4468 (0x1174), stack base: 0x03f80000, stack limit: 0x03f7e000, stack current: 0x00000000, base priority: 8, delta priority: 0 0 ntdll.dll 0x77261f06 ZwWaitForWorkViaWorkerFactory+18 1 kernel32.dll 0x75ee337a BaseThreadInitThunk+18 2 ntdll.dll 0x77278fe2 RtlInitializeExceptionChain+99 3 ntdll.dll 0x77278fb5 RtlInitializeExceptionChain+54

Thread handle: 0x00000338, id: 4376 (0x1118), stack base: 0x04180000, stack limit: 0x0417e000, stack current: 0x00000000, base priority: 8, delta priority: 0 0 ntdll.dll 0x7725fd51 ZwDelayExecution+21 1 KERNELBASE.dll 0x761b44a7 Sleep+15 2 ole32.dll 0x74c7d98d CoGetTreatAsClass+12894 3 ole32.dll 0x74c7d87a CoGetTreatAsClass+12619 4 kernel32.dll 0x75ee337a BaseThreadInitThunk+18 5 ntdll.dll 0x77278fe2 RtlInitializeExceptionChain+99 6 ntdll.dll 0x77278fb5 RtlInitializeExceptionChain+54

Thread handle: 0x00000338, id: 2052 (0x804), stack base: 0x05430000, stack limit: 0x0542e000, stack current: 0x00000000, base priority: 15, delta priority: 0 0 ntdll.dll 0x7726011d NtWaitForMultipleObjects+21 1 kernel32.dll 0x75ee337a BaseThreadInitThunk+18 2 ntdll.dll 0x77278fe2 RtlInitializeExceptionChain+99 3 ntdll.dll 0x77278fb5 RtlInitializeExceptionChain+54

Module list Base Size Entrypoint Name Path 0x00a40000, 0x013bd000 0x012fc4cf "OculusConfigUtil.exe" "C:\Program Files (x86)\Oculus\Tools\OculusConfigUtil.exe" 0x77240000, 0x00180000 0x00000000 "ntdll.dll" "C:\Windows\SysWOW64\ntdll.dll" 0x75ed0000, 0x00110000 0x75ee3283 "kernel32.dll" "C:\Windows\syswow64\kernel32.dll" 0x761a0000, 0x00047000 0x761a74e1 "KERNELBASE.dll" "C:\Windows\syswow64\KERNELBASE.dll" 0x6b8c0000, 0x00354000 0x6bbccf27 "D3DCOMPILER_47.dll" "C:\Program Files (x86)\Oculus\Tools\D3DCOMPILER_47.dll" 0x75e20000, 0x000ac000 0x75e2a472 "msvcrt.dll" "C:\Windows\syswow64\msvcrt.dll" 0x76220000, 0x000a0000 0x76234955 "ADVAPI32.dll" "C:\Windows\syswow64\ADVAPI32.dll" 0x766a0000, 0x00019000 0x766a4975 "sechost.dll" "C:\Windows\SysWOW64\sechost.dll" 0x74fd0000, 0x000f0000 0x74fe0569 "RPCRT4.dll" "C:\Windows\syswow64\RPCRT4.dll" 0x74bd0000, 0x00060000 0x74bea3ad "SspiCli.dll" "C:\Windows\syswow64\SspiCli.dll" 0x74bc0000, 0x0000c000 0x74bc10e1 "CRYPTBASE.dll" "C:\Windows\syswow64\CRYPTBASE.dll" 0x71c70000, 0x0004c000 0x71c9d3f2 "dxgi.dll" "C:\Windows\system32\dxgi.dll" 0x74db0000, 0x00100000 0x74dcb6ed "USER32.dll" "C:\Windows\syswow64\USER32.dll" 0x75fe0000, 0x00090000 0x75ff6343 "GDI32.dll" "C:\Windows\syswow64\GDI32.dll" 0x76de0000, 0x0000a000 0x76de36a0 "LPK.dll" "C:\Windows\syswow64\LPK.dll" 0x760f0000, 0x0009d000 0x761240ea "USP10.dll" "C:\Windows\syswow64\USP10.dll" 0x72fe0000, 0x00009000 0x72fe1220 "VERSION.dll" "C:\Windows\system32\VERSION.dll" 0x747e0000, 0x00013000 0x747e1d3f "dwmapi.dll" "C:\Windows\system32\dwmapi.dll" 0x751d0000, 0x00c4b000 0x75251539 "SHELL32.dll" "C:\Windows\syswow64\SHELL32.dll" 0x76c20000, 0x00057000 0x76c39ba6 "SHLWAPI.dll" "C:\Windows\syswow64\SHLWAPI.dll" 0x74c50000, 0x0015c000 0x74c9ba3d "ole32.dll" "C:\Windows\syswow64\ole32.dll" 0x74f40000, 0x0008f000 0x74f43fb1 "OLEAUT32.dll" "C:\Windows\syswow64\OLEAUT32.dll" 0x768a0000, 0x0019d000 0x768a17e7 "SETUPAPI.dll" "C:\Windows\syswow64\SETUPAPI.dll" 0x750d0000, 0x00027000 0x750d58b9 "CFGMGR32.dll" "C:\Windows\syswow64\CFGMGR32.dll" 0x76ce0000, 0x00012000 0x76ce1441 "DEVOBJ.dll" "C:\Windows\syswow64\DEVOBJ.dll" 0x747a0000, 0x00032000 0x747a37f1 "WINMM.dll" "C:\Windows\system32\WINMM.dll" 0x71ba0000, 0x000c8000 0x71c3b0e4 "OPENGL32.dll" "C:\Windows\system32\OPENGL32.dll" 0x71ce0000, 0x00022000 0x71ceb13c "GLU32.dll" "C:\Windows\system32\GLU32.dll" 0x71ab0000, 0x000e7000 0x71ab1771 "DDRAW.dll" "C:\Windows\system32\DDRAW.dll" 0x71cd0000, 0x00006000 0x71cd1250 "DCIMAN32.dll" "C:\Windows\system32\DCIMAN32.dll" 0x76e00000, 0x00035000 0x76e0145d "WS2_32.dll" "C:\Windows\syswow64\WS2_32.dll" 0x74c30000, 0x00006000 0x74c31782 "NSI.dll" "C:\Windows\syswow64\NSI.dll" 0x72b10000, 0x000eb000 0x72b113ce "dbghelp.dll" "C:\Windows\system32\dbghelp.dll" 0x76c80000, 0x00060000 0x76c9158f "IMM32.dll" "C:\Windows\syswow64\IMM32.dll" 0x76d00000, 0x000cc000 0x76d0168b "MSCTF.dll" "C:\Windows\syswow64\MSCTF.dll" 0x76450000, 0x0000b000 0x76451992 "profapi.dll" "C:\Windows\syswow64\profapi.dll" 0x6be00000, 0x00175000 0x6be72a27 "d3d11.dll" "C:\Windows\system32\d3d11.dll" 0x72d00000, 0x00080000 0x72d137c9 "uxtheme.dll" "C:\Windows\system32\uxtheme.dll" 0x73740000, 0x00058000 0x737415c0 "tiptsf.dll" "C:\Program Files (x86)\Common Files\microsoft shared\ink\tiptsf.dll" 0x75160000, 0x0002f000 0x75162a35 "WINTRUST.dll" "C:\Windows\syswow64\WINTRUST.dll" 0x762c0000, 0x00121000 0x762c158e "CRYPT32.dll" "C:\Windows\syswow64\CRYPT32.dll" 0x763f0000, 0x0000c000 0x763f238e "MSASN1.dll" "C:\Windows\syswow64\MSASN1.dll" 0x744a0000, 0x001c3000 0x744a1a45 "d3d9.dll" "C:\Windows\system32\d3d9.dll" 0x748e0000, 0x00006000 0x748e11f0 "d3d8thk.dll" "C:\Windows\system32\d3d8thk.dll" 0x6bdc0000, 0x0003a000 0x6bde0bda "d3d10core.dll" "C:\Windows\system32\d3d10core.dll" 0x6bcb0000, 0x0010f000 0x6bda095a "d3d10.dll" "C:\Windows\system32\d3d10.dll" 0x71a90000, 0x00017000 0x71a9d35d "OVRDisplayRT32.dll" "C:\Windows\system32\OVRDisplayRT32.dll" 0x6bc30000, 0x00071000 0x6bc6b707 "MSVCP120.dll" "C:\Windows\system32\MSVCP120.dll" 0x6b7d0000, 0x000ee000 0x6b7e1a44 "MSVCR120.dll" "C:\Windows\system32\MSVCR120.dll" 0x739c0000, 0x0003c000 0x739c145d "mswsock.dll" "C:\Windows\system32\mswsock.dll" 0x74390000, 0x00006000 0x74391673 "wship6.dll" "C:\Windows\System32\wship6.dll" 0x761f0000, 0x00017000 0x761f1c9d "userenv.dll" "C:\Windows\system32\userenv.dll" 0x73950000, 0x00017000 0x73953573 "CRYPTSP.dll" "C:\Windows\system32\CRYPTSP.dll" 0x73910000, 0x0003b000 0x7391128d "rsaenh.dll" "C:\Windows\system32\rsaenh.dll" 0x738c0000, 0x0000e000 0x738c1235 "RpcRtRemote.dll" "C:\Windows\system32\RpcRtRemote.dll" 0x76a40000, 0x00083000 0x76a423d2 "CLBCatQ.DLL" "C:\Windows\syswow64\CLBCatQ.DLL" 0x73880000, 0x0003c000 0x73881a4d "oleacc.dll" "C:\Windows\system32\oleacc.dll" 0x71dd0000, 0x0005f000 0x71dd2134 "SXS.DLL" "C:\Windows\system32\SXS.DLL" 0x6ab90000, 0x00c15000 0x6b46263c "igd10umd32.dll" "C:\Windows\system32\igd10umd32.dll" 0x73870000, 0x0000b000 0x7387123d "wbemprox.dll" "C:\Windows\system32\wbem\wbemprox.dll" 0x72c20000, 0x0005f000 0x72c316a9 "wbemcomn2.dll" "C:\Windows\system32\wbemcomn2.dll" 0x73860000, 0x00010000 0x7386109e "wbemsvc.dll" "C:\Windows\system32\wbem\wbemsvc.dll" 0x71e30000, 0x0009f000 0x71e494f0 "fastprox.dll" "C:\Windows\system32\wbem\fastprox.dll" 0x72cd0000, 0x00018000 0x72cd1335 "NTDSAPI.dll" "C:\Windows\system32\NTDSAPI.dll" 0x76dd0000, 0x00005000 0x76dd1438 "psapi.dll" "C:\Windows\syswow64\psapi.dll"

Process list Disabled by report privacy settings

How could I go about fixing that?

Posted Apr 15, 2015, 7:56 AM UTC

25
DierdraVaal•

did it work with the old 0.4.4 SDK?

1
nomochOP•

Where can I download that? I only got it two days ago.

1
nomochOP•

Found the 0.4.4 SDK still doesn't work with the same error.

1
DierdraVaal•

I think you need to find a different error log or a more descriptive error. Just a windows dump of some driver exception isn't really useful for anyone. I guess make sure all your drivers are up to date and see if you can find an oculus specific error log or something (your posts mentions "C:\Users\hacker\AppData\Roaming\Oculus\Configuration Utility\Exception Report (2015-04-15 07.33.36).txt").

Contact oculus support if you can't figure it out.

1
dboxvr•

I can't even begin to imagine what it would be like to understand all of that

1