r/SCCM•
cryohazard

0x800705b4 - Software Updates Failing During OSD

Hello All,

I'm working with a colleague in the state to try and help resolve their schools software update issues. What I know is that they had a consultant install their environment and come back for any tweaks. That consultant is no longer around so I'm trying to help out, but this is an issue I haven't run into in my environment.

I'm seeing 0x800705b4 errors in the logs. It sits at the Software Update phase until it's timeout and then errors out.

I was thinking maybe they had a problem with their DP or communication with their DP, but their software continues to come down during the OSD and I just heard that they were able to package up IE11 (with prereqs) and get that to come down on a test machine with OSD. Now I'm back to wanting to blame SUP/WSUS.

I'm hesitant to blow out the SUP and WSUS and rebuild it, but I'm starting to run out of ideas.

I'm planning on remoting into the environment again this evening to poke around. Anyone have any ideas or additional log files I should be looking at?

Posted Jun 16, 2015, 12:35 PM UTC

22
novajitz•

make this first install software updates step continue on error then add another immediately after without continue on errror.

1
GAThrawnMIA•

An "05b4" error translates (convert to decimal then look it up with "NET HELPMSG") to the standard Windows error 1460 "This operation returned because the timeout period expired."

What exactly does your SMSTS.LOG say when the job fails (use CMTRACE.EXE to open the log it'll be much easier to read, you can find this on your SCCM server in \sccmservername\SMS_[sitecode]\tools).

When the build fails, start the PC up, do you have any updates listed as installed with today's date?

For the Software Update Groups that you have deployed to your build Collection in SCCM, how many updates are in each? Do you have over 1000 updates in any SUG deployed to that collection? If so trim them down until you've got less than 1000 in each SUG.

Also check that none of these updates are in any of the SUGs currently being deployed to your build Collection: Task sequence fails in Configuration Manager if software updates require multiple restarts

1