A statement on the Odds from SWCT support.
I'm guessing this is a form letter response, but I appreciated the sentiment:
Hi there,
Thank you for writing in. We always appreciate hearing from our fans!
I understand your frustration with the odds in pulling inserts in The 1977 Master Pack odds. While it's rare to go through, say, 100 packs on 1:20 odds and not receive an insert, it is entirely possible. Imagine it like this:
400 packs are sitting in a large pile. On 1:20 odds, that means 80 packs (or roughly one out of every 20 packs) in that pile contains an insert. You and everyone else are rushing to grab packs from that pile. Everything is mixed in at random and you're grabbing packs at random. Say there are 20 of you taking packs. That's 20 packs per person. Because it's random, there's a lot of options for where the inserts end up. Sure, it's possible one person could end up with all their packs containing inserts. Or even that everyone gets at least 1. However most frequently there is a mix. Some people might find 1 or 2 inserts. Some people might find none. A few lucky souls might even find 3 or 4 inserts!
And while some may not believe in luck, it certainly seems in action sometimes. You may go through a period of time in which you seem to pull inserts without difficulty! And then you might go through a week or two where they seem incredibly elusive. We here on the support team play, too, and trust me: we have felt the pain ourselves!
All I can say is that I understand, and I wish you all the luck in your next chase.
Happy trading,
Stark Star Wars: Card Trader Support
Posted Jun 22, 2015, 8:56 PM UTC
LOVE this response. Very human and transparent.