New nest protect not connecting to wifi
Is anyone else having issues with their protect connecting to WiFi? I tried resetting router, resetting nest, and different WiFi APs.
Posted Jul 28, 2015, 10:50 PM UTC
64
Is anyone else having issues with their protect connecting to WiFi? I tried resetting router, resetting nest, and different WiFi APs.
Posted Jul 28, 2015, 10:50 PM UTC
Hi there,
If you haven't already, give our support team a call so that we can help figure out how to get everything connected. Contact Nest Support
Looks like you need the router to be connected to the internet or it fails to setup. I kinda get it but it would have been nice in the error message instead of telling me my password is wrong.
Dude...Really?
The reason it wasn't connected was because I had to cut the power to that area for installing the nest protect.
You say "Dude...Really?" But the error message I was getting was not clear and the last thing I was going to check was if my router was connected to the internet because why wouldn't it be?